Frequently Asked Questions
Where do you ship to?
We currently offer shipping to Canada and USA. Orders dispatch within 2-3 business days and 2-5 business days for personalized blankets.
How do you clean the play mats?
For general cleaning use a damp cloth to wipe down. For stains or a more deep clean use only unscented liquid soap and water. Do not leave soap residue on surface.
Can my mat be used outdoors?
Absolutely! Our mats are double sided and water resistant.
What is Vegan Leather?
Our mats are made from Polyurethane with a soft polyester filling. Polyurethane faux leather is non-toxic, super soft and contain no animal products or by products.
Polyurethane material does not emit hazardous chemical toxins, unlike the cheaper alternate of vinyl. It is free of harmful phthalates, BPA, lead, and other heavy metals.
Do you offer returns?
If you are not satisfied with your order we offer free returns and exchanges. We do not offer exchanges or refunds on personalized blankets due to customization.
What Material are the blankets out of?
Our Minky blankets are made with an ultra soft minky fabric and our swaddle blankets are made with a stretch jersey material.